Service - LCN.eu

LCN.eu

Service

A powerful partner

We are happy to support you as a competent partner at your side!
We accompany you from the planning phase to the installation and into everyday life with LCN. With a reliable and highly qualified hotline, with education and training, and of course with software updates. Use our documents and download our software, catalogs, brochures as well as instructions.

Service partner

ISSENDORFF KG offers two hotlines as support for the LCN system. A technical hotline is available throughout the day to answer questions about commissioning, technical execution, troubleshooting and parameterization. The only requirement is that you have participated in an LCN training course or have purchased an LCN starter kit. The planning hotline provides support with planning and costing as well as with information on LCN sources in your area.

Training partner

Despite its extensive functionality, LCN is unprecedentedly easy to install and program, as it is not a special solution next to the house installation. Nevertheless, training is required for anyone installing this system. After the course, the free service of the LCN hotline is available. An advanced course goes into deeper details of parameterization, the visualization course deals specifically with the LCN-GVS visualization. These courses are not only held at ISSENDORFF KG in Rethen, but also at independent training providers.

Technology partner

As an "open bus", LCN allows problem-free coupling to almost all systems (e.g. BACnet, Modbus, OPC, BMA Bosch, IOS, IP-Symcon,Tobit, EnOcean, etc.) via various interfaces. Because a coupling is not only a function extension, it is also always an enrichment of both systems. The successful integration of LCN into a network of companies with a technically innovative background as well as industrial know-how forms the basis for a functioning and future-oriented company strategy.

Sales partner

The LCN system with all associated components is sold in a three-way distribution by electrical wholesalers and from there installed in the respective projects by the electrical installer. Due to the broad staggering in the supply lists of the most important wholesale companies, the procurement and availability of LCN products is guaranteed at all times.

Excellent

It is not the value of a quality seal that matters, but the merit for which it stands. As a company with the highest standards of quality in all areas of business, ISSENDORFF KG with the LCN system is in an ever ongoing process of innovation and optimization of its products. Awarded prizes for design (reddot-design-Award), technical innovation (Plus-X-Award) or economic success, the company sees itself strengthened in its constant pursuit of perfection.

Become partners

As a future-proof and reliable partner with a high-performance product in a growing market, we are always looking at new possibilities, innovative ideas and the requirements of the market. This also includes constant maintenance and development of networks and partnerships in all areas. Are you interested in a partnership and the added value of a combination of functioning companies and products? Just get in touch with us!

Ask us about LCN Smart Home!

Call us! Our experts are there for you! Phone number: 05066 99 88 55